Shipping policy
From Order to Delivery
We aim to process orders efficiently and provide customers with a clear estimate of the time required to receive their purchases.
Order Processing
After payment confirmation, orders generally require:
1–3 Business Days
for processing.
This period covers order verification, picking, packing, and shipment preparation.
Shipping Time
After an order has been dispatched, the estimated transportation period is:
3–7 Business Days
Estimated Total Delivery Period
The combined estimated timeframe is:
4–10 Business Days
This estimate consists of:
1–3 Business Days Processing + 3–7 Business Days Shipping
Shipment Tracking
When tracking information is available, it will be sent after the package has been handed to the carrier.
Tracking updates may not appear immediately after dispatch.
Delivery Delays
Actual delivery dates may occasionally be affected by:
- Carrier delays
- Severe weather
- Holidays
- High shipping volumes
- Incorrect address information
- Other circumstances outside our control
If you believe your package has been delayed beyond the expected timeframe, please contact our customer service team.